FAQS
SmartPoint - Frequently Asked Questions
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What is the capacity of SmartPoint
SmartPoint works with 240v 10amp devices.
Can I replace any power point with an Alchemy Charge SmartPoint?
Yes!! Any existing power point can be replaced with a SmartPoint! Installation for any licensed electrician can be as simple as replacing the existing power point!
Are these suitable for AirBNB/Short term rental properties?
Yes, SmartPoints are a fantastic addition to Airbnb properties. They not only provide guests with a convenient on-site e-mobility charging option but also ensure that hosts can capitalize on this amenity. With a 50% utilisation rate, hosts could potentially be missing out on up to $6,300 per annum in additional revenue. Installing SmartPoints is affordable, and they can really make your property stand out, giving guests another compelling reason to book while boosting your income.
What is the average installation cost?
The average installation cost for a SmartPoint can vary widely depending on the simplicity or complexity of the installation process. Typically, you could expect to pay anywhere between $160 to $500 for installation.
Can we have multiple SmartPoints at one property?
Absolutely, you can install as many SmartPoints as necessary, each operating independently. For instance, if you have multiple parking spots, you can place a SmartPoint at each one and manage them individually for maximum efficiency and control.
Host - Frequently Asked Questions
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Do I need to have WiFi?
Yes, SmartPoint requires Wifi in order to operate.
Can we replace any power point with SmartPoint?
Yes, we will provide you with a Clipsal Award Winning Iconic Outdoor Power Point. It must be installed by a licensed electrician.
Can we have multiple SmartPoints at one property?
Absolutely, you can install as many SmartPoints as necessary, each operating independently. For instance, if you have multiple parking spots, you can place a SmartPoint at each one and manage them individually for maximum efficiency and control.
What is the average installation cost?
The average installation cost for a SmartPoint can vary widely depending on the simplicity or complexity of the installation process. Typically, you could expect to pay anywhere between $160 to $500 for installation.
Users - Frequently Asked Questions
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Do I have to pay a subscription to use the App or network?
No, users are free to download and use the Alchemy Charge apps, users do however pay hosts when they use their SmartPoint.
Do I have to download the Apple IOS or Android App to use a SmartPoint or Charger on the Alchemy Charge network?
No, you are able to use any SmartPoint simply by scanning the QR Code on the device and using the web app on any smart device. The web app is accessed using a web browser on your phone.
How do users pay for their usage?
Users can manage and pay for their usage through our user-friendly Apple iOS app, Android app, or the web app. The process is straightforward: they simply load any amount into their account using PayPal, with a minimum top-up of $5. This is then automatically deducted according to their usage.